Returns & Exchanges

At Artisanal, we take pride in the craftsmanship of our garments and want you to be completely satisfied with your purchase. If your piece isn't a perfect fit, we offer a 30-day return window for items in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags and protective seals are intact to qualify for a full refund.

• 3.
  Ship Your Items

  Affix the prepaid shipping label provided via our portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our studio inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.